Supervised sample collection
Collection becomes available after required consent and intake clearance. Every kit and handoff is tied to a recorded custody event.
Genetics interpreted alongside current health context
Consent & provenanceEvery permission and source version recorded
Qualified reviewSafety and context checked before release
Measured, not imaginedNo diagnosis or deterministic prediction
Available appointments come from active sites with authorised collectors, service hours, capacity and accessibility information. The booking confirmation contains operational details only.
The portal shows the current preparation instructions for the configured sample type. Instructions are versioned so the collection record can show exactly what guidance applied.
The collector compares the approved identity evidence with the booking and records only the permitted verification fields. An identity scan is not retained unless a separately approved policy allows it.
The system checks collection site, product and assay compatibility, unused state, lot and expiry. Barcode activation uses two identifiers and refuses duplicate activation.
Every custody event identifies the actor, role, site, barcode, time and seal status. Courier events are mapped into the same internal timeline so the customer and operations team see one coherent state.
A broken seal, identity mismatch, expired kit, missing consent, inadequate sample or custody gap creates quarantine or recollection. It cannot be manually waved through to interpretation.
Ready when you are
It takes a few minutes, does not require payment, and confirms whether the service scope and supervised collection model fit what you need.
Service information is versioned and distinguishes measured findings, supporting evidence, personal context, professional judgement and limitations.
