How HL Precision works

A traceable path from suitability to reviewed result.

Each stage has a distinct purpose, owner, record and stop condition. You can see what is happening, what is still required and who is accountable.

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Laboratory professional preparing a microplate for controlled analysis

01Verified sample

02Quality controlled

03Human reviewed

Genetics interpreted alongside current health context

Consent & provenanceEvery permission and source version recorded

Qualified reviewSafety and context checked before release

Measured, not imaginedNo diagnosis or deterministic prediction

1. Check whether the service fits

Before an account or payment, the eligibility check confirms that you are 18 or older, located in South Africa, seeking wellness information rather than emergency or diagnostic care, and willing to attend supervised collection.

Takes approximately 3–5 minutes
No detailed health history at this stage
A safe exit explains the appropriate alternative pathway

2. Understand the scope and choose consent

A short education step checks that predisposition is not diagnosis, DNA does not measure current deficiency, supplements are not guaranteed, and genetic information may have family and privacy implications.

One supported retry if an answer is missed
Service, health-data, genetic-data and sample consent are separate
Research, future reinterpretation and marketing remain optional

3. Select the service and complete your intake

Your order creates one versioned health-intake instance. The questionnaire begins with immediate safety and then works through goals, care, medicines, supplements, history, measurements, lifestyle, wellbeing and genetic preferences.

19 sections with save-and-return
Only applicable questions are shown
Critical answers save immediately and create review tasks when needed

4. Professional intake clearance

A qualified reviewer sees the relevant answers, their source and change history, plus structured safety flags. They clear the intake, request a specific amendment, place it on hold or refer it to the appropriate professional.

No flag is displayed as a diagnosis
Medicines, pregnancy, allergies and major conditions can change the route
Every disposition requires a reason and signature

5. Supervised collection and laboratory quality

At an approved collection site, identity, kit lot, expiry, barcode and seal are checked. The pseudonymous specimen then follows a recorded custody chain and a signed laboratory result must pass assay, locus, orientation and quality controls.

No customer marketing data goes to the laboratory
Broken seals, mismatches and partial payloads are quarantined
A no-call remains a no-call

6. Evidence-based interpretation and release

Deterministic rules compare the validated laboratory result with approved evidence, current context and contraindications. A professional reviews each candidate finding and approves, limits, suppresses, refers or holds it before release.

No generative model creates clinical conclusions
The report and PDF share one versioned data model
Up to three agreed priorities appear in the action plan

7. Follow-up, correction and ongoing control

The portal supports secure results discussion, action follow-up, consent changes, privacy requests and corrections. A material new medicine, condition or corrected laboratory result reopens the relevant safety or report workflow.

Old report versions remain auditable
Sensitive details never appear in ordinary notifications
Optional permissions can be withdrawn without erasing their history

Ready when you are

Start with a short suitability check.

It takes a few minutes, does not require payment, and confirms whether the service scope and supervised collection model fit what you need.

Check eligibility

Service information is versioned and distinguishes measured findings, supporting evidence, personal context, professional judgement and limitations.